First off, i would like to offer my thanks and appreciation for your oasis in the desert of dealerships. You folks make the old adage," the only stupid question is the one you don't ask" a reality. You have to love these cars to do what we do and your commitment shines!
Now...suggestion..the special tool that you offer for the removal of the 103 water pump is a godsend. you might however offer the tool with this stipulation...PAY ME WHAT IT IS WORTH AFTER YOU USE IT..you might be amazed at the return on that concept!!!
Thanks again and continued success.
Dan