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Not a Customer?
Review our tech help library of common mercedes problems & solutions, or browse our store to find the product you are looking for. Your account will automatically be created when you place your first order with us. Check your email for a link to follow that will let you set a password for the new account.
Trouble Logging In?
When you placed your fist order and created your account it used the email address as your log in ID. Try to remember the email you used when you placed your first order with us. If you cannot remember your password click the Forgot Password link on the page. You will be sent a one time password link to go back into your account and choose a new password.
Is Registration Required?
You do not need to register to browse our site, view our tech help pages, see Kent's fee video tips or study products that can help solve your mechanical problems. You will need an account for the following:
Accessing your account to view your purchased PDF downloads and on demand videos
Use our wish list feature to keep track of manuals, videos, and kits you want to purchase in the future.
Asking technical questions
NOTE ON TECHNICAL QUESTIONS: Due to the high volume of technical questions we receive daily we are only able offer technical assistance to our customers. Please understand that even if you are a customer we can not guarantee answers to every question. Keep your questions simple and related to one problem. Kent is not available to answer technical questions himself due to heavy demands on his time. You will be advised if we are just not able to answer your question.